Mediation is the process of working through conflicts without turning to the court system for a solution. The two parties voluntarily meet with a professional mediator to investigate the problem, discuss possible solutions, and come to a mutually-beneficial agreement. At Vantage Pointe our experienced mediators provide the tools and structure for a constructive and respectful dialogue.
When family members can’t resolve a disagreement on their own, they can turn to mediation. We offer assistance to settling disputes between or among all family members:
- Parents and teens
- Romantic partners
- Grandparents and grandchildren
- Other family members
The process aims to promote mutual understanding and to empower family members. Mediation can assist in creating more positive and considerate interactions.*
Clients must be referred by the New Hanover County DSS Family Support Program for this free service. Mediation through this program is aimed at helping unmarried parents create a shared parenting or visitation plan focused on the child’s needs.
*This program does not cover mediation for separation agreements, equitable distribution, custody, or visitation.