At Vantage Pointe we help businesses develop clear, consistent, and effective communication processes and procedures that can foster a more engaged and efficient staff.
Why is it necessary to train people on how to talk to each other? Communication in the workplace is fraught with misunderstandings, fear, misperceptions, and anxiety that impede a shared understanding of the business goals or the steps needed to achieve them.
Some of the training topics available are:
- Conflict Management
- Emotional Intelligence
- Mediation Skills for Managers (for example: de-escalation, validation, reality testing)
- Leadership Empowerment
- Meeting Facilitation Skills
- Communicating with Challenging Staff
These are a just a few of the options available to businesses through Vantage Pointe. We customize the session(s) specifically for your business and can provide on-site or off-site training.