One of the most commonly cited gaps in today’s business environment is conflict management skills. A study done by CCP Inc. found that U.S. employees each spent an average of 2.8 hours per week dealing with conflict. Conflict costs companies in lost time, money, and employee engagement.
Competent leaders, engaged teams who communicate clearly and respectfully with each other, and employees who are comfortable dealing with difficult customers are all outcomes of learning to manage conflict in the workplace.
At Vantage Pointe we have skilled trainers, mediators, and facilitators to assist you in making your business the most positive, efficient, and professional environment possible.
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